Bouncy Castle Hire Hinckley, Coalville, Loughborough all surring areas of Leicester
Frequently Asked Questions.
Here are a few questions that we get asked on many occasion and if we haven't answered your question please don't hesitate to contact us we will be more than happy help.
Q: What happens if its raining on the day of my bouncy castle Hire ?
A: We can't help the British weather if its only light rain don't worry as some of our castle have sun/rain covers and we have covers for all our fans but if its heavy rain we have no option but to cancel the bouncy castle hire, however we will give you a discount on your next bouncy castle hire
Q: What happens if I cancel my bouncy castle Hire due to illness or bad weather?
A: We fully understand things go wrong, all we ask is you let us know ASAP as unfortunately once we arrive to deliver your bouncy castle payment will be due
Q: Access is not very good leading to my house?
A: If you could let us know of any obstacles on booking your bouncy castle arrangements can be made to make a site visit
Q: How long is the hire of your bouncy castles ?
A: The hire of our bouncy castles are for up to 8 hours but longer can be arranged for an additional cost
Q: When do I pay for my hire items?
A: 20% Booking fee is required for Bouncy castle, Slides and fun foods, 20% Deposit required for Party Packages, Balance is payable in cash on Delivery.
Q: I am organising a charity event can you help?
A: Yes we can help here at bouncing buddies we love to help local charities, all we ask is proof of charity and we will work with you in any way we can
Q: My Postcode doesn't show when selecting a delivery address, do you deliver to my area?
A: If your postcode is not listed call us on 0116 2257803 / 07906256238 and we will give you a delivery price for your area.
Q: Why can’t I book a Party package online?
A: Because we need staff to man the machines or as face painters, we need to make sure we have the staff to provide your package which is the reason packages are not available to book online. Please call us on 01162257803 / 07906256238 to book any of our many party packages.
Q: If I pay a deposit do I get it back if I find anyone cheaper or want to cancellation?
A: Deposit's are paid to secure your booking. Deposit's will not be refunded as we have to pay a member of staff for their time to process/cancel booking's and we could potentially have turned a customer away for the time slot and lost work.
We also cover all areas of Hinckley, Loughborough, Coaville, Ashby, Lutterworth, Market Harborough and Rugby
When hiring an inflatable bouncy castle or party package from us, we guarantee we will be on time every time, Our friendly staff will set everything up for you. All our prices include, set up and dismantling of all equipment on hire. Safety mats are also included in the price.
we have a lot of customers looking for cheap Bouncy castle hire!! What we offer is great products, at competitive prices with a top Quality service and 100% reliability. So don't just book any bouncy castle book a Bouncing Buddies Bouncy Castle and have peace of mind.
We have now made booking your inflatables and party packages as easy as 123, so you don't have to scramble to put it all together. Within a couple of simple clicks your party will be all booked for you, Simply select the product you like and click book now and follow the simple instructions. However if you have any questions you would like us to answer, we are always here to help you. We are open 7 days a week from 8AM/8PM please call us on 01162257803 / 07906256238 or you can Email us with your contact details and a member of our team will give you a call at a convenient time for you.